What our customers say about our small business consulting and coaching services!
"There is no greater challenge than to have someone relying on you, no
greater satisfaction than to vindicate his expectation." Kingman Brewster
Gay Prohasky, Owner and Managing Director - GP Amazing
"After separating my business from an unsavoury business partner (that alone
can take its toll on anyone), it felt like I was rebuilding and starting off fresh all over again. Lucky for me I
met Jan last year. In an uncanny way we crossed paths, and the first thing that comes to my mind now about Jan is
“Awesome! Awesome! and Awesome!”.
His professional knowledge is so vast, he has helped me in so many areas of my
business. He never gets stuck on anything I throw at him. He lifts you up when you need it (even on weekends!), and
he always gives me inspiration. He is such a pleasure to work with, and I look forward to seeing what’s around the
corner for my business with more of Jan’s guidance. Not only is my business moving forward, I also feel that I have
gained a good friend.
Thanks Jan !! :-)
P.S. He even likes my cats!"
Chris Feldbauer, Managing Director - Pro Sanding
"When we started working together 12 months ago I knew what needed to be fixed but found it hard to make the
changes on my own.
You have helped me implement processes which have help me improve my productivity and cash flow. I also
appreciate the fact that you are there with sound advice when I am about to make a major business
decision. My business has also grown and I now feel more in control and able to manage.
There are still things to be done and I know I will get there with your continued help."
James McKenzie - James McKenzie Builders
"Even though I was making a profit, I was struggling to get constant workflow in my small building company.
I had already tried to get help from two consultants but found I was not getting real assistance.
When we first met you made me think about what I wanted for myself and my business. Then you told me that I
would need to grow the business and change my processes to achieve what I wanted. For the first time I felt like I
was dealing with someone who might actually be able to help.
Since then you have started to show me that simple processes can help with those things I was struggling
with like my sales technique. Felicity's marketing strategy was simple and supported my aims for my
I can now see the future and look forward to continuing to work with you."
Linda Chivell - Freedom Health Care
"I had spent a lot of money with a consulting company that promised to help me grow my business and I
basically ended up with no results.
But since my team and I have started working with you we feel we are finally getting somewhere. In a short time you
have already opened our minds to new possibilities and opportunities for growth. This has made us rethink the way
we do business.
My sales team has new enthusiasm and the way you work with us makes us understand our business, customers and how
we might achieve the results we want. Most importantly you have begun to show us not to be afraid of past failures
but to reassess them and not be afraid to try again.
I am really looking forward to where you take us next!"
Darren Greenland, Managing Director - Quality Site
"QSW is a medium sized metal fabrication business supporting mining, water and
general industry, locally and throughout Australia.
Too often you are buried in your business and are unable to dig your way clear
to “work on it”. Over the past 6 - 8 months I have worked closely with Jan Freitag and Felicity Frederico to tune
various elements of the business. Together we have:
♦ Developed a new business structure providing a
♦ Workload stability, "get off the roller
♦ Succession planning
♦ Developed processes to support the new structure
♦ Jan has extensive practical knowledge having worked in
all departments of a business
♦ We now have clear position descriptions with well
defined responsibilities and deliverables
♦ Re-badged the company with
♦ A new logo
♦ A new website with improved
Visits from Jan and Felicity are pre-empted with
feelings of apprehension, “I don’t really have time”, “its not broken, what can we possibly improve”. Within a
short time we are pulling things apart and working on the business. Their approach is results oriented, clearly
focused on providing value.
I look forward to lifting the corner on the next
page of the story."
Ashley Foot, Managing Director - Westcoast
"I would just like to thank you for your expertise and advice over
the last 10 months.
I was in a situation where I was drowning in my business and working too many
hours and not having a life outside work which was effecting me and my family in an adverse way. Every time I left
work for any period of time my business would nearly implode.
When we first started out, the top of my wish list was for my business to self manage
to some degree and get help with staff management, among other things.
Through your help and advice we have managed to implement all the right systems and
procedures that have made my business present more professionally. It’s also given me more time out and
flexibility. My staff are much happier and more productive, quality of workmanship has improved and it is a
pleasure to come to work each day.
On top of that as an added bonus we have increased sales and profitability.
I only wish I had looked for help 10 years earlier.
I am excited and can only look
forward to what the future can bring working with you and would highly recommend your services to